aiweek-reconstruction/udesk/reply/method.go

package reply

import (
	"aiweek/file"
	"aiweek/tools"
	"aiweek/udesk/auth"
	"aiweek/udesk/filter"
	"fmt"
	"github.com/PuerkitoBio/goquery"
	"github.com/tidwall/gjson"
	"github.com/xuri/excelize/v2"
	"io"
	"log"
	"net/http"
	"os"
	"path/filepath"
	"strconv"
	"strings"
)

//设置真正的id-content键值对。

func (r *Reply) SetReplyContent() (*Reply, error) {
	uDeskId := filter.GetWeeklyTicket()
	contentMap := make(map[string][]string)
	//计数器
	j := 1
	for _, v := range uDeskId {
		idUrl := fmt.Sprintf("https://servicecenter-alauda.udesk.cn/open_api_v1/tickets/%v/replies?", v)
		repliesUrl := auth.Geturlstring(idUrl)
		resp, err := http.Get(repliesUrl)
		if err != nil {
			// 处理错误
			log.Printf("获取工单过滤器下的回复信息失败，发送请求过程，错误是：%v\n", err)
			return nil, err
		}
		defer func(Body io.ReadCloser) {
			err := Body.Close()
			if err != nil {
				return
			}
		}(resp.Body)
		body, err := io.ReadAll(resp.Body)
		if err != nil {
			// 处理错误
			log.Printf("获取工单过滤器下的回复信息失败，读取返回体过程，错误是：%v\n", err)
			return nil, err
		}

		jsonData := string(body)

		//*查找回复内容和配图
		repliesContent := gjson.Get(jsonData, "replies").Array()
		var s = make([]string, 0)
		//排除关于客户的回复
		for _, v := range repliesContent {
			b := v.String()
			replyType := gjson.Get(b, "author.user_type").String()
			if replyType == "agent" {
				finalContent := gjson.Get(b, "content").String()
				doc, _ := goquery.NewDocumentFromReader(strings.NewReader(finalContent))
				doc.Find("p,img").Each(func(i int, selection *goquery.Selection) {
					imgSrc, exists := selection.Attr("src")
					if exists {
						s = append(s, imgSrc)
						s = append(s, "\n")
					}
					s = append(s, selection.Text())
					//排除掉宏的内容
					macros := excludeMacros()
					s = tools.ExcludeSlice(macros, s)
					s = tools.RemoveEmptyStrings(s)
					s = append(s, "\n")
				})
			}
		}

		repliesContentSlice := tools.ReverseSlice(s)
		repliesContentSlice = tools.RemoveNewlineElements(repliesContentSlice)
		repliesContentSlice = tools.AddNewlineToEachElement(repliesContentSlice)
		//跳过没有回复内容的工单。
		if len(repliesContentSlice) == 0 {
			continue
		}

		//工单id转换为cloudid
		cloudId := filter.Id2CloudId(v)
		log.Printf("正在处理map中的第%v个数据,键是%v\n", j, v)
		if cloudId == "" {
			contentMap[v] = repliesContentSlice
		} else {
			contentMap[cloudId] = repliesContentSlice
		}
		log.Printf("第%v个数据数据处理完成\n", j)
		j++
	}
	r.replyContent = contentMap
	return r, nil
}

func (e *Excel) CreateNewExcel(reply *Reply) { // 示例的 map

	// 创建一个新的 Excel 文件
	f := excelize.NewFile()

	// 设置工作表的名称
	index, err := f.NewSheet("Sheet1")
	if err != nil {
		log.Println("设置工作表名称失败，错误是：", err)
		return
	}

	// 在第一行，第一列写入标题
	err = f.SetCellValue("Sheet1", "A1", "工单id")
	if err != nil {
		log.Println("写入A1标题失败，错误是：", err)
		return
	}
	err = f.SetCellValue("Sheet1", "B1", "工单回复")
	if err != nil {
		log.Println("写入B1标题失败，错误是：", err)
		return
	}

	//遍历 map，将键和值写入 Excel 表格
	row := 2
	for key, value := range reply.replyContent {
		log.Println(row, key, value)
		err := f.SetCellValue("Sheet1", "A"+strconv.Itoa(row), key)
		if err != nil {
			log.Println("插入A行数据到excel实例中失败，错误是：", err)
			return
		}
		err = f.SetCellValue("Sheet1", "B"+strconv.Itoa(row), value)
		if err != nil {
			log.Println("插入B行数据到excel实例中失败，错误是：", err)
			return
		}
		row++
	}

	// 设置工作表为默认激活状态
	f.SetActiveSheet(index)

	// 保存 Excel 文件
	if err := f.SaveAs(ExcelName); err != nil {
		log.Fatal(err)
	}
	wd, _ := os.Getwd()
	relPath := filepath.Join(wd, ExcelName)
	absPath, _ := filepath.Abs(relPath)
	e.ExcelPath = absPath

}

func (e *Excel) SetAddress() {
	url := file.GetFileServerUrl()
	address := url + e.ExcelName
	e.ExcelAddress = address
}