dev
parent
9b88c718d9
commit
4198afe015
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@ -0,0 +1,8 @@
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FROM centos:7
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USER root
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ENV TZ=Asia/Shanghai
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COPY aiweek /usr/local/bin/ \
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./option/option.yaml /conf/
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RUN chmod +x /usr/local/bin/aiweek && mkdir /data /conf
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ENTRYPOINT ["aiweek"]
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CMD ["--livemode=false"]
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@ -1,6 +1,7 @@
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package aichat
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package aichat
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import (
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import (
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"aiweek/option"
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"bytes"
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"bytes"
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"fmt"
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"fmt"
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"github.com/tidwall/gjson"
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"github.com/tidwall/gjson"
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@ -15,23 +16,18 @@ type KimiResp string
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type AiReq struct {
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type AiReq struct {
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token string
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token string
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body string
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body string
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url string
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}
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}
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const token = "eyJhbGciOiJIUzUxMiIsInR5cCI6IkpXVCJ9.eyJpc3MiOiJ1c2VyLWNlbnRlciIsImV4cCI6MTcyMzYyMTk1NywiaWF0IjoxNzE1ODQ1OTU3LCJqdGkiOiJjcDJybWg5a3FxNGxraGNqbTVtZyIsInR5cCI6InJlZnJlc2giLCJzdWIiOiJjbzU4anJxbG5sOTZlanF1czVnMCIsInNwYWNlX2lkIjoiY281OGpycWxubDk2ZWpxdXM1ZmciLCJhYnN0cmFjdF91c2VyX2lkIjoiY281OGpycWxubDk2ZWpxdXM1ZjAifQ.WNq2OH5egQKlnnuM4ygY2MjjmgsjhEOwHJdV7oQA66_mrHgGKluilcBuMZ5dMpClpAOnVY6wJ021dYHajzuInQ"
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func NewAiReq(url string) *AiReq {
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func NewAiReq(url string) *AiReq {
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body := fmt.Sprintf("{\"model\":\"kimi\",\"messages\":[{\"role\":\"user\",\"content\":[{\"type\":\"file\",\"file_url\":{\"url\":\"%s\"}},{\"type\":\"text\",\"text\":\"帮忙分析下工单中的错别字,告诉我对应的工单id\"}]}],\"use_search\":false}", url)
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body := fmt.Sprintf("{\"model\":\"kimi\",\"messages\":[{\"role\":\"user\",\"content\":[{\"type\":\"file\",\"file_url\":{\"url\":\"%s\"}},{\"type\":\"text\",\"text\":\"帮忙分析下工单中的错别字,告诉我对应的工单id\"}]}],\"use_search\":false}", url)
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return &AiReq{
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return &AiReq{
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token: token,
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token: option.MODEL_TOKEN,
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body: body,
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body: body,
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url: url,
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}
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}
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}
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}
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func (a *AiReq) StartChat(kimiUrl string) KimiResp {
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func (a *AiReq) StartChat(url string) KimiResp {
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// 定义 POST 请求的 URL
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// 定义 POST 请求的 URL
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url := kimiUrl
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// 创建一个带有 JSON 负载的 POST 请求
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// 创建一个带有 JSON 负载的 POST 请求
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payload := []byte(a.body) // 根据需要修改 JSON 负载
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payload := []byte(a.body) // 根据需要修改 JSON 负载
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req, err := http.NewRequest("POST", url, bytes.NewBuffer(payload))
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req, err := http.NewRequest("POST", url, bytes.NewBuffer(payload))
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@ -53,6 +49,7 @@ func (a *AiReq) StartChat(kimiUrl string) KimiResp {
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defer resp.Body.Close()
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defer resp.Body.Close()
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body, _ := io.ReadAll(resp.Body)
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body, _ := io.ReadAll(resp.Body)
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log.Println(KimiResp(body))
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return KimiResp(body)
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return KimiResp(body)
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}
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}
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@ -60,11 +57,5 @@ func (k KimiResp) PrepareWechatBody() string {
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wechatBody := gjson.Get(string(k), "choices.#.message.content").String()
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wechatBody := gjson.Get(string(k), "choices.#.message.content").String()
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r := strings.NewReplacer("\\n", "\n", "\\", "", "[", "", "]", "", "\"", "")
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r := strings.NewReplacer("\\n", "\n", "\\", "", "[", "", "]", "", "\"", "")
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wechatBody = r.Replace(wechatBody)
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wechatBody = r.Replace(wechatBody)
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fmt.Println("body", wechatBody)
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//wechatBody = strings.Replace(wechatBody, "\\n", "\n", -1)
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//wechatBody = strings.Replace(wechatBody, "\\", "", -1)
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//wechatBody = strings.Replace(wechatBody, "[", "", -1)
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//wechatBody = strings.Replace(wechatBody, "]", "", -1)
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//wechatBody = strings.Replace(wechatBody, "\"", "", 1)
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return wechatBody
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return wechatBody
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}
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}
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@ -0,0 +1,39 @@
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#!/usr/bin/bash
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# 创建gopath目录
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mkdir /root/go
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cd /root/go
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# 获取go安装包(如果下载不了,可以直接去浏览器下载,然后上传到linux)
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wget https://go.dev/dl/go1.22.1.linux-amd64.tar.gz
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# 解压并加入/usr/local目录
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tar -C /usr/local -zxf go1.22.1.linux-amd64.tar.gz
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# 导出go环境变量
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PROFILE_CONTENT="
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export GOROOT=/usr/local/go
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export GOPATH=/root/go
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export GOPROXY=https://goproxy.cn,direct
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export PATH=\$PATH:$GOROOT/bin:$GOPATH/bin
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"
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# 检查 /etc/profile 文件是否存在
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if [ -f /etc/profile ]; then
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# 使用 echo 命令和 >> 操作符追加内容到 /etc/profile 文件末尾
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echo "$PROFILE_CONTENT" >> /etc/profile
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echo "已成功添加配置到 /etc/profile。"
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else
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echo "/etc/profile 文件不存在。"
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fi
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# 刷新环境变量
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source /etc/profile
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# 查看go版本,检查是否安装成功
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go version
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cd cmd && CGO_ENABLED=0 GOOS=linux GOARCH=amd64 go build -o ../aiweek && cd ..
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timestamp=$(date +%s)
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docker build -t aiweek:$timestamp .
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docker run -d --name aiweek -v /data:/data aiweek:$timestamp
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@ -3,6 +3,7 @@ package main
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import (
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import (
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"aiweek/aichat"
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"aiweek/aichat"
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"aiweek/notifer"
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"aiweek/notifer"
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"aiweek/option"
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"aiweek/tools"
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"aiweek/tools"
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"aiweek/udesk/reply"
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"aiweek/udesk/reply"
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"flag"
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"flag"
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@ -13,14 +14,11 @@ import (
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"time"
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"time"
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)
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)
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const ToNginxFilepath = "/data/"
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const kimiUrl = "http://127.0.0.1:8000/v1/chat/completions"
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var liveMode bool
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var liveMode bool
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var operateTime = 1
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var operateTime = 1
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func main() {
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func main() {
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log.Println(`
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fmt.Println(`
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_____
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_____
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_/ ____\______ ____ _____ _____ ____ __ _ _______ ____ ____
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_/ ____\______ ____ _____ _____ ____ __ _ _______ ____ ____
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\ __\\_ __ \/ _ \ / \ \__ \ / _ \ \ \/ \/ /\__ \ / \ / ___\
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\ __\\_ __ \/ _ \ / \ \__ \ / _ \ \ \/ \/ /\__ \ / \ / ___\
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flag.Parse()
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flag.Parse()
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if !liveMode {
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if !liveMode {
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log.Println("目前是定时任务模式")
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log.Println("目前是定时任务模式")
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log.Printf("等待任务的第%v次执行...", operateTime)
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log.Printf("等待任务的第%v次执行...\n", operateTime)
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// 定义任务,每周五的五点执行
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// 定义任务,每周五的五点执行
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gocron.Every(1).Friday().At("16:00").Do(retryJob)
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gocron.Every(1).Saturday().At("16:00").Do(retryJob)
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// 开始定时任务
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// 开始定时任务
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<-gocron.Start()
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<-gocron.Start()
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} else {
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} else {
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log.Println("目前是即时任务模式")
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log.Println("目前是即时任务模式")
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job()
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err := job()
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if err != nil {
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log.Printf("执行任务失败,错误是:%v\n", err)
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return
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}
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}
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}
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}
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}
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func job() error {
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func job() error {
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e := reply.NewExcelObj()
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excel := reply.NewExcelObj()
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replyObj, _ := e.SetReplyContent()
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excel.SetReplyContent().CreateNewExcel()
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e.CreateNewExcel(replyObj)
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err := reply.CopyFile(excel.ExcelPath, option.VOLUMEPATH+excel.ExcelName)
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e.SetAddress()
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//fmt.Println("struct:", e.ExcelName, e.ExcelPath, e.ExcelAddress)
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err := reply.CopyFile(e.ExcelPath, ToNginxFilepath+reply.ExcelName)
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if err != nil {
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if err != nil {
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return err
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return err
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}
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}
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err = os.Remove(e.ExcelPath)
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err = os.Remove(excel.ExcelPath)
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if err != nil {
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if err != nil {
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return err
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return err
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}
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}
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//校验文件数量,超过4个删除最老的文件
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//校验文件数量,超过4个删除最老的文件
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fileCount, err := tools.CountFilesInDir(ToNginxFilepath)
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fileCount, err := tools.CountFilesInDir(option.VOLUMEPATH)
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if err != nil {
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if err != nil {
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return err
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return err
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}
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}
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if fileCount > 4 {
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if fileCount > 4 {
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cleanFile := tools.ReadFilename(ToNginxFilepath)
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cleanFile := tools.ReadFilename(option.VOLUMEPATH)
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err := os.Remove(ToNginxFilepath + cleanFile)
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err := os.Remove(option.VOLUMEPATH + cleanFile)
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if err != nil {
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if err != nil {
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return err
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return err
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}
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}
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}
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}
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result := aichat.NewAiReq(e.ExcelAddress).StartChat(kimiUrl).PrepareWechatBody()
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result := aichat.NewAiReq(excel.ExcelAddress).StartChat(option.MODEL_API).PrepareWechatBody()
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notifer.SendWechat(result)
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notifer.SendWechat(result)
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operateTime++
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return nil
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return nil
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}
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}
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for attempt := 0; attempt < maxRetries; attempt++ {
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for attempt := 0; attempt < maxRetries; attempt++ {
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err := job()
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err := job()
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if err == nil {
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if err == nil {
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operateTime++
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log.Println("执行成功")
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log.Println("执行成功")
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log.Printf("等待第%v次任务执行\n", operateTime)
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return
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return
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}
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}
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fmt.Printf("尝试 %d 次失败,错误是: %s\n", attempt+1, err)
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fmt.Printf("尝试 %d 次失败,错误是: %s\n", attempt+1, err)
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@ -0,0 +1,43 @@
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#!/usr/bin/bash
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CONFIG_FILE="/etc/nginx/nginx.conf"
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CONFIG_BLOCK=$(cat <<EOF
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autoindex on; # 显示目录
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autoindex_exact_size on; # 显示文件大小
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autoindex_localtime on; # 显示文件时间
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server {
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listen 233 default_server;
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listen [::]:233 default_server;
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server_name _;
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root /data/;
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location / {
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}
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error_page 404 /404.html;
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location = /40x.html {
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}
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error_page 500 502 503 504 /50x.html;
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location = /50x.html {
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}
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}
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EOF
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)
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yum -y install nginx
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if [ ! -f "$CONFIG_FILE" ]; then
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echo "配置文件不存在: $CONFIG_FILE"
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exit 1
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fi
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sed -i 's/^user nginx;/user root;/' "$CONFIG_FILE"
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if [ $? -eq 0 ]; then
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echo "用户配置文件已更新。"
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else
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echo "更新用户配置文件失败。"
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fi
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sed -i '/^http\s*{/,/^}/a '"$CONFIG_BLOCK" "$NGINX_CONFIG"
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if [ $? -eq 0 ]; then
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echo "fileserver配置文件已更新。"
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else
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echo "更新fileserver配置文件失败。"
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fi
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nginx -s reload
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@ -1,8 +0,0 @@
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package file
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import "aiweek/tools"
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func GetFileServerUrl() string {
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server := tools.NewServerConfObj().ReadYaml("/conf/fileserver.yaml").Server[0]
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return server
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}
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@ -1,2 +0,0 @@
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server:
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- "http://43.143.245.135:233/"
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@ -1,6 +1,7 @@
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package notifer
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package notifer
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import (
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import (
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"aiweek/option"
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"encoding/json"
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"encoding/json"
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"fmt"
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"fmt"
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"io"
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"io"
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@ -9,8 +10,6 @@ import (
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"strings"
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"strings"
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)
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)
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const webhookURL = "https://qyapi.weixin.qq.com/cgi-bin/webhook/send?key=30155eca-29d2-4e65-84bf-f31e2dac2074"
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func SendWechat(repContent string) {
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func SendWechat(repContent string) {
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// 替换为你的企业微信机器人Webhook URL
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// 替换为你的企业微信机器人Webhook URL
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jsonData, err := json.Marshal(repContent)
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jsonData, err := json.Marshal(repContent)
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@ -23,7 +22,7 @@ func SendWechat(repContent string) {
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repContent = fmt.Sprintf(`{"msgtype": "text", "text": {"content": %s}}`, repContent)
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repContent = fmt.Sprintf(`{"msgtype": "text", "text": {"content": %s}}`, repContent)
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fmt.Println(repContent)
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fmt.Println(repContent)
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// 发送HTTP POST请求到企业微信机器人Webhook
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// 发送HTTP POST请求到企业微信机器人Webhook
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resp, err := http.Post(webhookURL, "application/json", strings.NewReader(repContent))
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resp, err := http.Post(option.WECHAT_WEBHOOK, "application/json", strings.NewReader(repContent))
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if err != nil {
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if err != nil {
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log.Printf("发送企业微信机器人失败,错误是: %v", err)
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log.Printf("发送企业微信机器人失败,错误是: %v", err)
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}
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}
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@ -0,0 +1,77 @@
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package option
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import (
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"gopkg.in/yaml.v2"
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"io"
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"log"
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"os"
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)
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//自定义选项
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type Option struct {
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UDesk struct {
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Filters []struct {
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Filter7D string `yaml:"filter7d,omitempty"`
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Filter14D string `yaml:"filter14d,omitempty"`
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} `yaml:"filters"`
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Macros []string `yaml:"macros"`
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} `yaml:"uDesk"`
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VolumePath string `yaml:"volumePath"`
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FileServer struct {
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Address string `yaml:"address"`
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} `yaml:"fileServer"`
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ModelConf struct {
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API string `yaml:"api"`
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Token string `yaml:"token"`
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} `yaml:"modelConf"`
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Wechat struct {
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Webhook string `yaml:"webhook"`
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} `yaml:"wechat"`
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}
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|
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// 新选项对象
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func newOptionObj() *Option {
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return &Option{}
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}
|
||||||
|
|
||||||
|
func (o *Option) readYaml(yamlFile string) *Option {
|
||||||
|
file, err := os.Open(yamlFile)
|
||||||
|
if err != nil {
|
||||||
|
log.Printf("打开yaml文件错误,错误是:%v", err)
|
||||||
|
return nil
|
||||||
|
}
|
||||||
|
defer file.Close()
|
||||||
|
|
||||||
|
data, err := io.ReadAll(file)
|
||||||
|
if err != nil {
|
||||||
|
log.Printf("读取yaml文件错误,错误是:%v", err)
|
||||||
|
return nil
|
||||||
|
}
|
||||||
|
var option Option
|
||||||
|
|
||||||
|
err = yaml.Unmarshal(data, &option)
|
||||||
|
|
||||||
|
if err != nil {
|
||||||
|
log.Printf("yaml文件内容反序列化失败,错误是:%v", err)
|
||||||
|
return nil
|
||||||
|
}
|
||||||
|
return &option
|
||||||
|
}
|
||||||
|
|
||||||
|
func loadALLOption() *Option {
|
||||||
|
option := newOptionObj()
|
||||||
|
option = option.readYaml("/conf/")
|
||||||
|
return option
|
||||||
|
}
|
||||||
|
|
||||||
|
var (
|
||||||
|
UDESK_FILTER7D = loadALLOption().UDesk.Filters[0].Filter7D
|
||||||
|
UDSK_FILTER14D = loadALLOption().UDesk.Filters[1].Filter14D
|
||||||
|
UDESK_MACROS = loadALLOption().UDesk.Macros
|
||||||
|
FILESERVER_ADDRESS = loadALLOption().FileServer.Address
|
||||||
|
VOLUMEPATH = loadALLOption().VolumePath
|
||||||
|
MODEL_API = loadALLOption().ModelConf.API
|
||||||
|
MODEL_TOKEN = loadALLOption().ModelConf.Token
|
||||||
|
WECHAT_WEBHOOK = loadALLOption().Wechat.Webhook
|
||||||
|
)
|
|
@ -0,0 +1,28 @@
|
||||||
|
uDesk:
|
||||||
|
filters:
|
||||||
|
- filter7d: "16523464"
|
||||||
|
- filter14d: "16523814"
|
||||||
|
macros:
|
||||||
|
- "您好,我们的客服已尝试就此问题联系您,但尚未收到您的回复,如需进一步帮助,请您及时联系我们,谢谢。"
|
||||||
|
- "您好,您反馈的问题正在处理当中,有任何进展这边第一时间跟您同步,请您耐心等待,十分感谢。"
|
||||||
|
- "您好,您反馈的问题已分配任务给工程师,请您耐心等待,稍后工程师将尽快进行处理,感谢您的等待与理解。"
|
||||||
|
- "您好,您提出的这个问题,我们已向项目经理反馈,具体细节和进展,项目经理会与您沟通,麻烦您耐心等待,感谢您的咨询,祝您生活愉快,再见。"
|
||||||
|
- "您好,您反馈的问题这边确认下,稍后答复您,请您稍等。"
|
||||||
|
- "您好,如果确认问题解决,请您关闭工单,有其他问题,请再联系我们,感谢您的咨询与反馈,祝您生活愉快,再见。"
|
||||||
|
- "您好,您的问题,这边已经做升级处理,后端有回复这边会第一时间给您反馈,辛苦您耐心等待下,感谢您的理解。"
|
||||||
|
- "您好,您反馈的问题已经收到,这边先看下,请您稍等。"
|
||||||
|
- "您好,该问题的解决方案已反馈,烦请您验证下是否解决您的问题,如已解决,请您关闭工单,有任何问题可以随时再联系我们,感谢您的支持,祝您生活愉快,再见。"
|
||||||
|
- "您好,经过您的确认问题后已解决,工单可以关闭,如有其他问题,请您随时再联系我们,感谢您的支持,祝您生活愉快,再见!"
|
||||||
|
- "您好,经过项目经理确认,工单可以暂时关闭,有任何问题请您再联系我们,感谢您的支持,祝您生活愉快,再见!"
|
||||||
|
- "您好,您反馈的漏洞问题已收到,这边会与研发进行沟通确认,尽快给您答复,请您耐心等待,感谢您的理解!"
|
||||||
|
- "您好,您的工单我们已做升级处理,我是本次为您服务的高级工程师,您的问题我这边正在处理当中,稍后为您同步进展,请您稍等。"
|
||||||
|
- "您好,非常抱歉,当前工单处于排队处理状态,已与您沟通XX点处理该问题,感谢您的理解,请您耐心等待~"
|
||||||
|
volumePath: "/data/"
|
||||||
|
fileServer:
|
||||||
|
address: "http://10.0.8.7:233/"
|
||||||
|
modelConf:
|
||||||
|
api: "http://10.0.8.7:8000/v1/chat/completions"
|
||||||
|
token: "eyJhbGciOiJIUzUxMiIsInR5cCI6IkpXVCJ9.eyJpc3MiOiJ1c2VyLWNlbnRlciIsImV4cCI6MTcyMzYyMTk1NywiaWF0IjoxNzE1ODQ1OTU3LCJqdGkiOiJjcDJybWg5a3FxNGxraGNqbTVtZyIsInR5cCI6InJlZnJlc2giLCJzdWIiOiJjbzU4anJxbG5sOTZlanF1czVnMCIsInNwYWNlX2lkIjoiY281OGpycWxubDk2ZWpxdXM1ZmciLCJhYnN0cmFjdF91c2VyX2lkIjoiY281OGpycWxubDk2ZWpxdXM1ZjAifQ.WNq2OH5egQKlnnuM4ygY2MjjmgsjhEOwHJdV7oQA66_mrHgGKluilcBuMZ5dMpClpAOnVY6wJ021dYHajzuInQ"
|
||||||
|
wechat:
|
||||||
|
webhook: "https://qyapi.weixin.qq.com/cgi-bin/webhook/send?key=30155eca-29d2-4e65-84bf-f31e2dac2074"
|
||||||
|
|
Binary file not shown.
Binary file not shown.
|
@ -1,82 +0,0 @@
|
||||||
package tools
|
|
||||||
|
|
||||||
import (
|
|
||||||
"gopkg.in/yaml.v2"
|
|
||||||
"io"
|
|
||||||
"log"
|
|
||||||
"os"
|
|
||||||
)
|
|
||||||
|
|
||||||
//自定义选项
|
|
||||||
|
|
||||||
type Option struct {
|
|
||||||
Filters []struct {
|
|
||||||
Filter7D string `yaml:"filter7d"`
|
|
||||||
Filter14D string `yaml:"filter14d"`
|
|
||||||
} `yaml:"filters"`
|
|
||||||
Macros []string `yaml:"macros"`
|
|
||||||
}
|
|
||||||
|
|
||||||
//自定义文件服务器地址
|
|
||||||
|
|
||||||
type ServerConf struct {
|
|
||||||
Server []string `yaml:"server"`
|
|
||||||
}
|
|
||||||
|
|
||||||
func NewOptionObj() *Option {
|
|
||||||
return &Option{}
|
|
||||||
}
|
|
||||||
|
|
||||||
func NewServerConfObj() *ServerConf {
|
|
||||||
return &ServerConf{}
|
|
||||||
}
|
|
||||||
|
|
||||||
func (ServerConf) ReadYaml(yamlFile string) *ServerConf {
|
|
||||||
file, err := os.Open(yamlFile)
|
|
||||||
if err != nil {
|
|
||||||
log.Printf("打开yaml文件错误,错误是:%v", err)
|
|
||||||
return nil
|
|
||||||
}
|
|
||||||
defer file.Close()
|
|
||||||
|
|
||||||
data, err := io.ReadAll(file)
|
|
||||||
if err != nil {
|
|
||||||
log.Printf("读取yaml文件错误,错误是:%v", err)
|
|
||||||
return nil
|
|
||||||
}
|
|
||||||
var serverconf ServerConf
|
|
||||||
|
|
||||||
err = yaml.Unmarshal(data, &serverconf)
|
|
||||||
|
|
||||||
if err != nil {
|
|
||||||
log.Printf("yaml文件内容反序列化失败,错误是:%v", err)
|
|
||||||
return nil
|
|
||||||
}
|
|
||||||
|
|
||||||
return &serverconf
|
|
||||||
}
|
|
||||||
|
|
||||||
func (Option) ReadYaml(yamlFile string) *Option {
|
|
||||||
file, err := os.Open(yamlFile)
|
|
||||||
if err != nil {
|
|
||||||
log.Printf("打开yaml文件错误,错误是:%v", err)
|
|
||||||
return nil
|
|
||||||
}
|
|
||||||
defer file.Close()
|
|
||||||
|
|
||||||
data, err := io.ReadAll(file)
|
|
||||||
if err != nil {
|
|
||||||
log.Printf("读取yaml文件错误,错误是:%v", err)
|
|
||||||
return nil
|
|
||||||
}
|
|
||||||
var option Option
|
|
||||||
|
|
||||||
err = yaml.Unmarshal(data, &option)
|
|
||||||
|
|
||||||
if err != nil {
|
|
||||||
log.Printf("yaml文件内容反序列化失败,错误是:%v", err)
|
|
||||||
return nil
|
|
||||||
}
|
|
||||||
|
|
||||||
return &option
|
|
||||||
}
|
|
18
udesk.yaml
18
udesk.yaml
|
@ -1,18 +0,0 @@
|
||||||
filters:
|
|
||||||
- filter7d: "16523464"
|
|
||||||
- filter14d: "16523814"
|
|
||||||
macros:
|
|
||||||
- "您好,我们的客服已尝试就此问题联系您,但尚未收到您的回复,如需进一步帮助,请您及时联系我们,谢谢。"
|
|
||||||
- "您好,您反馈的问题正在处理当中,有任何进展这边第一时间跟您同步,请您耐心等待,十分感谢。"
|
|
||||||
- "您好,您反馈的问题已分配任务给工程师,请您耐心等待,稍后工程师将尽快进行处理,感谢您的等待与理解。"
|
|
||||||
- "您好,您提出的这个问题,我们已向项目经理反馈,具体细节和进展,项目经理会与您沟通,麻烦您耐心等待,感谢您的咨询,祝您生活愉快,再见。"
|
|
||||||
- "您好,您反馈的问题这边确认下,稍后答复您,请您稍等。"
|
|
||||||
- "您好,如果确认问题解决,请您关闭工单,有其他问题,请再联系我们,感谢您的咨询与反馈,祝您生活愉快,再见。"
|
|
||||||
- "您好,您的问题,这边已经做升级处理,后端有回复这边会第一时间给您反馈,辛苦您耐心等待下,感谢您的理解。"
|
|
||||||
- "您好,您反馈的问题已经收到,这边先看下,请您稍等。"
|
|
||||||
- "您好,该问题的解决方案已反馈,烦请您验证下是否解决您的问题,如已解决,请您关闭工单,有任何问题可以随时再联系我们,感谢您的支持,祝您生活愉快,再见。"
|
|
||||||
- "您好,经过您的确认问题后已解决,工单可以关闭,如有其他问题,请您随时再联系我们,感谢您的支持,祝您生活愉快,再见!"
|
|
||||||
- "您好,经过项目经理确认,工单可以暂时关闭,有任何问题请您再联系我们,感谢您的支持,祝您生活愉快,再见!"
|
|
||||||
- "您好,您反馈的漏洞问题已收到,这边会与研发进行沟通确认,尽快给您答复,请您耐心等待,感谢您的理解!"
|
|
||||||
- "您好,您的工单我们已做升级处理,我是本次为您服务的高级工程师,您的问题我这边正在处理当中,稍后为您同步进展,请您稍等。"
|
|
||||||
- "您好,非常抱歉,当前工单处于排队处理状态,已与您沟通XX点处理该问题,感谢您的理解,请您耐心等待~"
|
|
|
@ -1,6 +1,7 @@
|
||||||
package filter
|
package filter
|
||||||
|
|
||||||
import (
|
import (
|
||||||
|
"aiweek/option"
|
||||||
"aiweek/tools"
|
"aiweek/tools"
|
||||||
"aiweek/udesk/auth"
|
"aiweek/udesk/auth"
|
||||||
"fmt"
|
"fmt"
|
||||||
|
@ -101,28 +102,24 @@ func Id2CloudId(id string) string {
|
||||||
//获取上周到上上周的工单
|
//获取上周到上上周的工单
|
||||||
|
|
||||||
func GetWeeklyTicket() []string {
|
func GetWeeklyTicket() []string {
|
||||||
optionobj := tools.NewOptionObj()
|
sevenDayPages, err := GetUdeskTicketId(option.UDESK_FILTER7D)
|
||||||
Opt := optionobj.ReadYaml("/conf/udesk.yaml").Filters
|
|
||||||
sevenDayPages, err := GetUdeskTicketId(Opt[0].Filter7D)
|
|
||||||
if err != nil {
|
if err != nil {
|
||||||
log.Printf("获取7天的工单过滤器中的page信息失败!错误是%v", err)
|
log.Printf("获取7天的工单过滤器中的page信息失败!错误是%v", err)
|
||||||
}
|
}
|
||||||
fourteenDayPages, err := GetUdeskTicketId(Opt[1].Filter14D)
|
fourteenDayPages, err := GetUdeskTicketId(option.UDSK_FILTER14D)
|
||||||
if err != nil {
|
if err != nil {
|
||||||
log.Printf("获取14天的工单过滤器中的page信息失败!错误是%v", err)
|
log.Printf("获取14天的工单过滤器中的page信息失败!错误是%v", err)
|
||||||
}
|
}
|
||||||
sevenDaytTickets, err := LoopGetTicketId(sevenDayPages, Opt[0].Filter7D)
|
sevenDaytTickets, err := LoopGetTicketId(sevenDayPages, option.UDESK_FILTER7D)
|
||||||
if err != nil {
|
if err != nil {
|
||||||
log.Printf("获取7天的工单过滤器中的ticket信息失败!错误是%v", err)
|
log.Printf("获取7天的工单过滤器中的ticket信息失败!错误是%v", err)
|
||||||
}
|
}
|
||||||
fourteenDaytickets, err := LoopGetTicketId(fourteenDayPages, Opt[1].Filter14D)
|
fourteenDaytickets, err := LoopGetTicketId(fourteenDayPages, option.UDSK_FILTER14D)
|
||||||
|
|
||||||
if err != nil {
|
if err != nil {
|
||||||
log.Printf("获取14天的工单过滤器中的ticket信息失败!错误是%v", err)
|
log.Printf("获取14天的工单过滤器中的ticket信息失败!错误是%v", err)
|
||||||
}
|
}
|
||||||
fmt.Println("7天", sevenDaytTickets)
|
fmt.Println("7天", sevenDaytTickets)
|
||||||
fmt.Println("14天", fourteenDaytickets)
|
fmt.Println("14天", fourteenDaytickets)
|
||||||
|
|
||||||
weeklyTicket := tools.ExcludeSlice(sevenDaytTickets, fourteenDaytickets)
|
weeklyTicket := tools.ExcludeSlice(sevenDaytTickets, fourteenDaytickets)
|
||||||
fmt.Println("上周到上上周的工单:", weeklyTicket)
|
fmt.Println("上周到上上周的工单:", weeklyTicket)
|
||||||
return weeklyTicket
|
return weeklyTicket
|
||||||
|
|
|
@ -22,6 +22,14 @@ var ExcelName = "weeklyReport" + time.Now().Format("2006-01-02") + ".xlsx"
|
||||||
func NewExcelObj() *Excel {
|
func NewExcelObj() *Excel {
|
||||||
return &Excel{
|
return &Excel{
|
||||||
ExcelName: ExcelName,
|
ExcelName: ExcelName,
|
||||||
|
ExcelPath: "",
|
||||||
ExcelAddress: "",
|
ExcelAddress: "",
|
||||||
|
Reply: newReplyObj(),
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
func newReplyObj() Reply {
|
||||||
|
return Reply{
|
||||||
|
replyContent: make(map[string][]string),
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
|
|
|
@ -1,14 +1,15 @@
|
||||||
package reply
|
package reply
|
||||||
|
|
||||||
import (
|
import (
|
||||||
"aiweek/tools"
|
"aiweek/option"
|
||||||
"io"
|
"io"
|
||||||
|
"log"
|
||||||
"os"
|
"os"
|
||||||
)
|
)
|
||||||
|
|
||||||
// 加载宏
|
// 加载宏
|
||||||
func excludeMacros() []string {
|
func excludeMacros() []string {
|
||||||
macros := tools.NewOptionObj().ReadYaml("/conf/udesk.yaml").Macros
|
macros := option.UDESK_MACROS
|
||||||
return macros
|
return macros
|
||||||
}
|
}
|
||||||
|
|
||||||
|
@ -16,6 +17,7 @@ func CopyFile(srcPath, destPath string) error {
|
||||||
// 打开源文件
|
// 打开源文件
|
||||||
src, err := os.Open(srcPath)
|
src, err := os.Open(srcPath)
|
||||||
if err != nil {
|
if err != nil {
|
||||||
|
log.Printf("打开源文件失败,错误是:%v", err)
|
||||||
return err
|
return err
|
||||||
}
|
}
|
||||||
defer src.Close()
|
defer src.Close()
|
||||||
|
@ -23,18 +25,22 @@ func CopyFile(srcPath, destPath string) error {
|
||||||
// 创建目标文件(这将自动创建任何必需的目录)
|
// 创建目标文件(这将自动创建任何必需的目录)
|
||||||
dest, err := os.Create(destPath)
|
dest, err := os.Create(destPath)
|
||||||
if err != nil {
|
if err != nil {
|
||||||
|
log.Printf("创建目标文件失败,错误是:%v", err)
|
||||||
return err
|
return err
|
||||||
}
|
}
|
||||||
defer dest.Close()
|
defer dest.Close()
|
||||||
|
|
||||||
// 复制文件内容
|
// 复制文件内容
|
||||||
if _, err = io.Copy(dest, src); err != nil {
|
if _, err = io.Copy(dest, src); err != nil {
|
||||||
|
log.Printf("复制文件内容失败,错误是:%v", err)
|
||||||
return err
|
return err
|
||||||
}
|
}
|
||||||
|
|
||||||
// 确保目标文件被写入磁盘
|
// 确保目标文件被写入磁盘
|
||||||
if err := dest.Sync(); err != nil {
|
if err := dest.Sync(); err != nil {
|
||||||
|
log.Printf("写入磁盘失败,错误是:%v", err)
|
||||||
return err
|
return err
|
||||||
}
|
}
|
||||||
return nil
|
defer log.Printf("复制文件到volume目录完成!错误是:%v", err)
|
||||||
|
return err
|
||||||
}
|
}
|
||||||
|
|
|
@ -1,7 +1,7 @@
|
||||||
package reply
|
package reply
|
||||||
|
|
||||||
import (
|
import (
|
||||||
"aiweek/file"
|
"aiweek/option"
|
||||||
"aiweek/tools"
|
"aiweek/tools"
|
||||||
"aiweek/udesk/auth"
|
"aiweek/udesk/auth"
|
||||||
"aiweek/udesk/filter"
|
"aiweek/udesk/filter"
|
||||||
|
@ -16,89 +16,97 @@ import (
|
||||||
"path/filepath"
|
"path/filepath"
|
||||||
"strconv"
|
"strconv"
|
||||||
"strings"
|
"strings"
|
||||||
|
"sync"
|
||||||
|
"time"
|
||||||
)
|
)
|
||||||
|
|
||||||
//设置真正的id-content键值对。
|
//设置真正的id-content键值对。
|
||||||
|
|
||||||
func (r *Reply) SetReplyContent() (*Reply, error) {
|
func (e *Excel) SetReplyContent() *Excel {
|
||||||
uDeskId := filter.GetWeeklyTicket()
|
uDeskId := filter.GetWeeklyTicket()
|
||||||
contentMap := make(map[string][]string)
|
contentMap := make(map[string][]string)
|
||||||
|
var wg sync.WaitGroup
|
||||||
|
|
||||||
//计数器
|
//计数器
|
||||||
j := 1
|
j := 0
|
||||||
for _, v := range uDeskId {
|
for _, v := range uDeskId {
|
||||||
idUrl := fmt.Sprintf("https://servicecenter-alauda.udesk.cn/open_api_v1/tickets/%v/replies?", v)
|
j++
|
||||||
repliesUrl := auth.Geturlstring(idUrl)
|
wg.Add(1)
|
||||||
resp, err := http.Get(repliesUrl)
|
log.Printf("goroutie%v:开始执行\n", j)
|
||||||
if err != nil {
|
time.Sleep(150 * time.Millisecond)
|
||||||
// 处理错误
|
go func(v string, j int) {
|
||||||
log.Printf("获取工单过滤器下的回复信息失败,发送请求过程,错误是:%v\n", err)
|
defer wg.Done()
|
||||||
return nil, err
|
idUrl := fmt.Sprintf("https://servicecenter-alauda.udesk.cn/open_api_v1/tickets/%v/replies?", v)
|
||||||
}
|
repliesUrl := auth.Geturlstring(idUrl)
|
||||||
defer func(Body io.ReadCloser) {
|
resp, err := http.Get(repliesUrl)
|
||||||
err := Body.Close()
|
|
||||||
if err != nil {
|
if err != nil {
|
||||||
|
// 处理错误
|
||||||
|
log.Printf("获取工单过滤器下的回复信息失败,发送请求过程,错误是:%v\n", err)
|
||||||
return
|
return
|
||||||
}
|
}
|
||||||
}(resp.Body)
|
body, err := io.ReadAll(resp.Body)
|
||||||
body, err := io.ReadAll(resp.Body)
|
if err != nil {
|
||||||
if err != nil {
|
// 处理错误
|
||||||
// 处理错误
|
log.Printf("获取工单过滤器下的回复信息失败,读取返回体过程,错误是:%v\n", err)
|
||||||
log.Printf("获取工单过滤器下的回复信息失败,读取返回体过程,错误是:%v\n", err)
|
return
|
||||||
return nil, err
|
|
||||||
}
|
|
||||||
|
|
||||||
jsonData := string(body)
|
|
||||||
|
|
||||||
//*查找回复内容和配图
|
|
||||||
repliesContent := gjson.Get(jsonData, "replies").Array()
|
|
||||||
var s = make([]string, 0)
|
|
||||||
//排除关于客户的回复
|
|
||||||
for _, v := range repliesContent {
|
|
||||||
b := v.String()
|
|
||||||
replyType := gjson.Get(b, "author.user_type").String()
|
|
||||||
if replyType == "agent" {
|
|
||||||
finalContent := gjson.Get(b, "content").String()
|
|
||||||
doc, _ := goquery.NewDocumentFromReader(strings.NewReader(finalContent))
|
|
||||||
doc.Find("p,img").Each(func(i int, selection *goquery.Selection) {
|
|
||||||
imgSrc, exists := selection.Attr("src")
|
|
||||||
if exists {
|
|
||||||
s = append(s, imgSrc)
|
|
||||||
s = append(s, "\n")
|
|
||||||
}
|
|
||||||
s = append(s, selection.Text())
|
|
||||||
//排除掉宏的内容
|
|
||||||
macros := excludeMacros()
|
|
||||||
s = tools.ExcludeSlice(macros, s)
|
|
||||||
s = tools.RemoveEmptyStrings(s)
|
|
||||||
s = append(s, "\n")
|
|
||||||
})
|
|
||||||
}
|
}
|
||||||
}
|
defer resp.Body.Close()
|
||||||
|
jsonData := string(body)
|
||||||
|
|
||||||
repliesContentSlice := tools.ReverseSlice(s)
|
//*查找回复内容和配图
|
||||||
repliesContentSlice = tools.RemoveNewlineElements(repliesContentSlice)
|
repliesContent := gjson.Get(jsonData, "replies").Array()
|
||||||
repliesContentSlice = tools.AddNewlineToEachElement(repliesContentSlice)
|
var s = make([]string, 0)
|
||||||
//跳过没有回复内容的工单。
|
//排除关于客户的回复
|
||||||
if len(repliesContentSlice) == 0 {
|
for _, v := range repliesContent {
|
||||||
continue
|
b := v.String()
|
||||||
}
|
replyType := gjson.Get(b, "author.user_type").String()
|
||||||
|
if replyType == "agent" {
|
||||||
|
finalContent := gjson.Get(b, "content").String()
|
||||||
|
doc, _ := goquery.NewDocumentFromReader(strings.NewReader(finalContent))
|
||||||
|
doc.Find("p,img").Each(func(i int, selection *goquery.Selection) {
|
||||||
|
imgSrc, exists := selection.Attr("src")
|
||||||
|
if exists {
|
||||||
|
s = append(s, imgSrc)
|
||||||
|
s = append(s, "\n")
|
||||||
|
}
|
||||||
|
s = append(s, selection.Text())
|
||||||
|
//排除掉宏的内容
|
||||||
|
macros := excludeMacros()
|
||||||
|
s = tools.ExcludeSlice(macros, s)
|
||||||
|
s = tools.RemoveEmptyStrings(s)
|
||||||
|
s = append(s, "\n")
|
||||||
|
})
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
//工单id转换为cloudid
|
repliesContentSlice := tools.ReverseSlice(s)
|
||||||
cloudId := filter.Id2CloudId(v)
|
repliesContentSlice = tools.RemoveNewlineElements(repliesContentSlice)
|
||||||
log.Printf("正在处理map中的第%v个数据,键是%v\n", j, v)
|
repliesContentSlice = tools.AddNewlineToEachElement(repliesContentSlice)
|
||||||
if cloudId == "" {
|
//跳过没有回复内容的工单。
|
||||||
contentMap[v] = repliesContentSlice
|
if len(repliesContentSlice) == 0 {
|
||||||
} else {
|
return
|
||||||
contentMap[cloudId] = repliesContentSlice
|
}
|
||||||
}
|
|
||||||
log.Printf("第%v个数据数据处理完成\n", j)
|
//工单id转换为cloudid
|
||||||
j++
|
cloudId := filter.Id2CloudId(v)
|
||||||
|
if cloudId == "" {
|
||||||
|
contentMap[v] = repliesContentSlice
|
||||||
|
log.Printf("goroutine%v:回复内容处理完成,工单id(非cloudid是%v)", j, v)
|
||||||
|
} else {
|
||||||
|
contentMap[cloudId] = repliesContentSlice
|
||||||
|
log.Printf("goroutine%v:回复内容处理完成,工单id(非cloudid是%v)", j, v)
|
||||||
|
}
|
||||||
|
|
||||||
|
log.Printf("goroutine%v结束\n", j)
|
||||||
|
}(v, j)
|
||||||
}
|
}
|
||||||
r.replyContent = contentMap
|
|
||||||
return r, nil
|
wg.Wait()
|
||||||
|
e.Reply.replyContent = contentMap
|
||||||
|
return e
|
||||||
}
|
}
|
||||||
|
|
||||||
func (e *Excel) CreateNewExcel(reply *Reply) { // 示例的 map
|
func (e *Excel) CreateNewExcel() { // 示例的 map
|
||||||
|
|
||||||
// 创建一个新的 Excel 文件
|
// 创建一个新的 Excel 文件
|
||||||
f := excelize.NewFile()
|
f := excelize.NewFile()
|
||||||
|
@ -124,7 +132,7 @@ func (e *Excel) CreateNewExcel(reply *Reply) { // 示例的 map
|
||||||
|
|
||||||
//遍历 map,将键和值写入 Excel 表格
|
//遍历 map,将键和值写入 Excel 表格
|
||||||
row := 2
|
row := 2
|
||||||
for key, value := range reply.replyContent {
|
for key, value := range e.Reply.replyContent {
|
||||||
log.Println(row, key, value)
|
log.Println(row, key, value)
|
||||||
err := f.SetCellValue("Sheet1", "A"+strconv.Itoa(row), key)
|
err := f.SetCellValue("Sheet1", "A"+strconv.Itoa(row), key)
|
||||||
if err != nil {
|
if err != nil {
|
||||||
|
@ -148,13 +156,12 @@ func (e *Excel) CreateNewExcel(reply *Reply) { // 示例的 map
|
||||||
}
|
}
|
||||||
wd, _ := os.Getwd()
|
wd, _ := os.Getwd()
|
||||||
relPath := filepath.Join(wd, ExcelName)
|
relPath := filepath.Join(wd, ExcelName)
|
||||||
absPath, _ := filepath.Abs(relPath)
|
absPath, err := filepath.Abs(relPath)
|
||||||
|
if err != nil {
|
||||||
|
log.Printf("获取excel路径失败错误是:%v", err)
|
||||||
|
}
|
||||||
e.ExcelPath = absPath
|
e.ExcelPath = absPath
|
||||||
|
address := option.FILESERVER_ADDRESS + e.ExcelName
|
||||||
}
|
|
||||||
|
|
||||||
func (e *Excel) SetAddress() {
|
|
||||||
url := file.GetFileServerUrl()
|
|
||||||
address := url + e.ExcelName
|
|
||||||
e.ExcelAddress = address
|
e.ExcelAddress = address
|
||||||
|
|
||||||
}
|
}
|
||||||
|
|
Loading…
Reference in New Issue