BUG

cmd/main.go

@@ -46,7 +46,8 @@ _/ ____\______  ____   _____   _____    ____   __  _  _______    ____    ____
 }
 
 func job() error {
-	excel := reply.NewExcelObj()
+	ExcelName := "weeklyReport" + time.Now().Format("2006-01-02") + "_" + time.Now().Format("15-04-05") + ".xlsx"
+	excel := reply.NewExcelObj(ExcelName)
 	excel.SetReplyContent().CreateNewExcel()
 	err := reply.CopyFile(excel.ExcelPath, option.VOLUMEPATH+excel.ExcelName)
 	if err != nil {
@@ -61,15 +62,14 @@ func job() error {
 	if err != nil {
 		return err
 	}
-	if fileCount > 4 {
+	if fileCount > option.PRESERVATION {
 		cleanFile := tools.ReadFilename(option.VOLUMEPATH)
 		err := os.Remove(option.VOLUMEPATH + cleanFile)
 		if err != nil {
 			return err
 		}
 	}
-
+	remainder := fmt.Sprintf("文件同步完成，地址是%v，稍后将发送ai分析结果%v", option.FILESERVER_ADDRESS+excel.ExcelName, ">_<~")
-	remainder := fmt.Sprintf("文件同步完成，地址是%v，稍后将发送ai分析结果%v", "http://43.143.245.135:233/"+excel.ExcelName, ">_<~")
 	notifer.SendWechat(remainder)
 
 	result := aichat.NewAiReq(excel.ExcelAddress).StartChat(option.MODEL_API).PrepareWechatBody()

option/option.go

@@ -19,7 +19,8 @@ type Option struct {
 	} `yaml:"uDesk"`
 	VolumePath string `yaml:"volumePath"`
 	FileServer struct {
-		Address string `yaml:"address"`
+		Address      string `yaml:"address"`
+		Preservation int    `yaml:"preservation"`
 	} `yaml:"fileServer"`
 	ModelConf struct {
 		API   string `yaml:"api"`
@@ -70,6 +71,7 @@ var (
 	UDSK_FILTER14D     = loadALLOption().UDesk.Filters[1].Filter14D
 	UDESK_MACROS       = loadALLOption().UDesk.Macros
 	FILESERVER_ADDRESS = loadALLOption().FileServer.Address
+	PRESERVATION       = loadALLOption().FileServer.Preservation
 	VOLUMEPATH         = loadALLOption().VolumePath
 	MODEL_API          = loadALLOption().ModelConf.API
 	MODEL_TOKEN        = loadALLOption().ModelConf.Token

option/option.yaml

@@ -1,8 +1,8 @@
 uDesk:
- filters:
+  filters:
-   - filter7d: "16523464"
+    - filter7d: "16523464"
-   - filter14d: "16523814"
+    - filter14d: "16523814"
- macros:
+  macros:
    - "您好，我们的客服已尝试就此问题联系您，但尚未收到您的回复，如需进一步帮助，请您及时联系我们，谢谢。"
    - "您好，您反馈的问题正在处理当中，有任何进展这边第一时间跟您同步，请您耐心等待，十分感谢。"
    - "您好，您反馈的问题已分配任务给工程师，请您耐心等待，稍后工程师将尽快进行处理，感谢您的等待与理解。"
@@ -19,7 +19,8 @@ uDesk:
    - "您好，非常抱歉，当前工单处于排队处理状态，已与您沟通XX点处理该问题，感谢您的理解，请您耐心等待~"
 volumePath: "/data/"
 fileServer:
-  address: "http://10.0.8.7:233/"
+  address: "http://43.143.245.135:233/"
+  preservation: 4
 modelConf:
   api: "http://10.0.8.7:8000/v1/chat/completions"
   token: "eyJhbGciOiJIUzUxMiIsInR5cCI6IkpXVCJ9.eyJpc3MiOiJ1c2VyLWNlbnRlciIsImV4cCI6MTcyMzYyMTk1NywiaWF0IjoxNzE1ODQ1OTU3LCJqdGkiOiJjcDJybWg5a3FxNGxraGNqbTVtZyIsInR5cCI6InJlZnJlc2giLCJzdWIiOiJjbzU4anJxbG5sOTZlanF1czVnMCIsInNwYWNlX2lkIjoiY281OGpycWxubDk2ZWpxdXM1ZmciLCJhYnN0cmFjdF91c2VyX2lkIjoiY281OGpycWxubDk2ZWpxdXM1ZjAifQ.WNq2OH5egQKlnnuM4ygY2MjjmgsjhEOwHJdV7oQA66_mrHgGKluilcBuMZ5dMpClpAOnVY6wJ021dYHajzuInQ"

udesk/filter/function.go

@@ -79,7 +79,7 @@ func LoopGetTicketId(totalPages *int64, filterId string) ([]string, error) {
 
 //把udeskid转换为cloudid
 
-func Id2CloudId(id string) string {
+func Id2CloudId(id string) (string, int) {
 	detailUrl := auth.Geturlstring("https://servicecenter-alauda.udesk.cn/open_api_v1/tickets/detail?") + "&id=" + id
 	resp, err := http.Get(detailUrl)
 	if err != nil {
@@ -96,7 +96,7 @@ func Id2CloudId(id string) string {
 	}
 	jsonData := string(body)
 	cloudId := gjson.Get(jsonData, "ticket.custom_fields.TextField_219254").String()
-	return cloudId
+	return cloudId, resp.StatusCode
 }
 
 //获取上周到上上周的工单

udesk/reply/base.go

@@ -1,7 +1,5 @@
 package reply
 
-import "time"
-
 //定义回复结构体。
 
 type Reply struct {
@@ -15,11 +13,9 @@ type Excel struct {
 	Reply        //继承回复
 }
 
-var ExcelName = "weeklyReport" + time.Now().Format("2006-01-02") + ".xlsx"
-
 // 创建新的回复结构体对象。
 
-func NewExcelObj() *Excel {
+func NewExcelObj(ExcelName string) *Excel {
 	return &Excel{
 		ExcelName:    ExcelName,
 		ExcelPath:    "",

udesk/reply/method.go

@@ -81,24 +81,30 @@ func (e *Excel) SetReplyContent() *Excel {
 
 			repliesContentSlice := tools.ReverseSlice(s)
 			repliesContentSlice = tools.RemoveNewlineElements(repliesContentSlice)
-			repliesContentSlice = tools.AddNewlineToEachElement(repliesContentSlice)
-
-			//工单id转换为cloudid
-			cloudId := filter.Id2CloudId(v)
-			if cloudId == "" {
-				contentMap[v] = repliesContentSlice
-				log.Printf("goroutine%v:回复内容处理完成，工单id(非cloudid是%v\n)", j, v)
-				log.Printf("goroutine%v:UdeskId为：%v,内容为：%v\n", j, v, contentMap[v])
-			} else {
-				contentMap[cloudId] = repliesContentSlice
-				log.Printf("goroutine%v:回复内容处理完成，工单id(cloudid是%v\n)", j, cloudId)
-				log.Printf("goroutine%v:cloudId为：%v,内容为：%v\n", j, cloudId, contentMap[cloudId])
-			}
-
 			//跳过没有回复内容的工单。
 			if len(repliesContentSlice) == 0 {
 				return
 			}
+			repliesContentSlice = tools.AddNewlineToEachElement(repliesContentSlice)
+
+			//工单id转换为cloudid
+		L1:
+			cloudId, httpCode := filter.Id2CloudId(v)
+			if httpCode != http.StatusOK {
+				time.Sleep(time.Second * 10)
+				goto L1
+
+			} else {
+				if cloudId == "" {
+					contentMap[v] = repliesContentSlice
+					log.Printf("goroutine%v:回复内容处理完成，工单id(非cloudid是%v\n)", j, v)
+					log.Printf("goroutine%v:UdeskId为：%v,内容为：%v\n", j, v, contentMap[v])
+				} else {
+					contentMap[cloudId] = repliesContentSlice
+					log.Printf("goroutine%v:回复内容处理完成，工单id(cloudid是%v\n)", j, cloudId)
+					log.Printf("goroutine%v:cloudId为：%v,内容为：%v\n", j, cloudId, contentMap[cloudId])
+				}
+			}
 
 			log.Printf("goroutine%v结束\n", j)
 		}(v, j)
@@ -122,7 +128,7 @@ func (e *Excel) CreateNewExcel() { // 示例的 map
 	}
 
 	// 在第一行，第一列写入标题
-	err = f.SetCellValue("Sheet1", "A1", "工单id")
+	err = f.SetCellValue("Sheet1", "A1", "工单id或UDeskid")
 	if err != nil {
 		log.Println("写入A1标题失败，错误是：", err)
 		return
@@ -154,11 +160,11 @@ func (e *Excel) CreateNewExcel() { // 示例的 map
 	f.SetActiveSheet(index)
 
 	// 保存 Excel 文件
-	if err := f.SaveAs(ExcelName); err != nil {
+	if err := f.SaveAs(e.ExcelName); err != nil {
 		log.Fatal(err)
 	}
 	wd, _ := os.Getwd()
-	relPath := filepath.Join(wd, ExcelName)
+	relPath := filepath.Join(wd, e.ExcelName)
 	absPath, err := filepath.Abs(relPath)
 	if err != nil {
 		log.Printf("获取excel路径失败错误是:%v", err)