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No commits in common. "e2f4afc79988738a5062d25e3e55f201f147d82f" and "8ec2db4f58ab60bd10d2a3dda2ad0d2c58bd84f5" have entirely different histories.
e2f4afc799
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8ec2db4f58
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@ -46,8 +46,7 @@ _/ ____\______ ____ _____ _____ ____ __ _ _______ ____ ____
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}
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func job() error {
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ExcelName := "weeklyReport" + time.Now().Format("2006-01-02") + "_" + time.Now().Format("15-04-05") + ".xlsx"
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excel := reply.NewExcelObj(ExcelName)
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excel := reply.NewExcelObj()
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excel.SetReplyContent().CreateNewExcel()
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err := reply.CopyFile(excel.ExcelPath, option.VOLUMEPATH+excel.ExcelName)
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if err != nil {
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@ -62,14 +61,15 @@ func job() error {
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if err != nil {
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return err
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}
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if fileCount > option.PRESERVATION {
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if fileCount > 4 {
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cleanFile := tools.ReadFilename(option.VOLUMEPATH)
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err := os.Remove(option.VOLUMEPATH + cleanFile)
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if err != nil {
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return err
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}
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}
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remainder := fmt.Sprintf("文件同步完成,地址是%v,稍后将发送ai分析结果%v", option.FILESERVER_ADDRESS+excel.ExcelName, ">_<~")
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remainder := fmt.Sprintf("文件同步完成,地址是%v,稍后将发送ai分析结果%v", "http://43.143.245.135:233/"+excel.ExcelName, ">_<~")
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notifer.SendWechat(remainder)
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result := aichat.NewAiReq(excel.ExcelAddress).StartChat(option.MODEL_API).PrepareWechatBody()
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@ -19,8 +19,7 @@ type Option struct {
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} `yaml:"uDesk"`
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VolumePath string `yaml:"volumePath"`
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FileServer struct {
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Address string `yaml:"address"`
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Preservation int `yaml:"preservation"`
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Address string `yaml:"address"`
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} `yaml:"fileServer"`
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ModelConf struct {
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API string `yaml:"api"`
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@ -71,7 +70,6 @@ var (
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UDSK_FILTER14D = loadALLOption().UDesk.Filters[1].Filter14D
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UDESK_MACROS = loadALLOption().UDesk.Macros
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FILESERVER_ADDRESS = loadALLOption().FileServer.Address
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PRESERVATION = loadALLOption().FileServer.Preservation
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VOLUMEPATH = loadALLOption().VolumePath
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MODEL_API = loadALLOption().ModelConf.API
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MODEL_TOKEN = loadALLOption().ModelConf.Token
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@ -1,8 +1,8 @@
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uDesk:
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filters:
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- filter7d: "16523464"
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- filter14d: "16523814"
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macros:
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filters:
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- filter7d: "16523464"
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- filter14d: "16523814"
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macros:
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- "您好,我们的客服已尝试就此问题联系您,但尚未收到您的回复,如需进一步帮助,请您及时联系我们,谢谢。"
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- "您好,您反馈的问题正在处理当中,有任何进展这边第一时间跟您同步,请您耐心等待,十分感谢。"
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- "您好,您反馈的问题已分配任务给工程师,请您耐心等待,稍后工程师将尽快进行处理,感谢您的等待与理解。"
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@ -19,8 +19,7 @@ uDesk:
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- "您好,非常抱歉,当前工单处于排队处理状态,已与您沟通XX点处理该问题,感谢您的理解,请您耐心等待~"
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volumePath: "/data/"
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fileServer:
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address: "http://43.143.245.135:233/"
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preservation: 4
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address: "http://10.0.8.7:233/"
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modelConf:
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api: "http://10.0.8.7:8000/v1/chat/completions"
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token: "eyJhbGciOiJIUzUxMiIsInR5cCI6IkpXVCJ9.eyJpc3MiOiJ1c2VyLWNlbnRlciIsImV4cCI6MTcyMzYyMTk1NywiaWF0IjoxNzE1ODQ1OTU3LCJqdGkiOiJjcDJybWg5a3FxNGxraGNqbTVtZyIsInR5cCI6InJlZnJlc2giLCJzdWIiOiJjbzU4anJxbG5sOTZlanF1czVnMCIsInNwYWNlX2lkIjoiY281OGpycWxubDk2ZWpxdXM1ZmciLCJhYnN0cmFjdF91c2VyX2lkIjoiY281OGpycWxubDk2ZWpxdXM1ZjAifQ.WNq2OH5egQKlnnuM4ygY2MjjmgsjhEOwHJdV7oQA66_mrHgGKluilcBuMZ5dMpClpAOnVY6wJ021dYHajzuInQ"
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@ -79,7 +79,7 @@ func LoopGetTicketId(totalPages *int64, filterId string) ([]string, error) {
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//把udeskid转换为cloudid
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func Id2CloudId(id string) (string, int) {
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func Id2CloudId(id string) string {
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detailUrl := auth.Geturlstring("https://servicecenter-alauda.udesk.cn/open_api_v1/tickets/detail?") + "&id=" + id
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resp, err := http.Get(detailUrl)
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if err != nil {
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@ -96,7 +96,7 @@ func Id2CloudId(id string) (string, int) {
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}
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jsonData := string(body)
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cloudId := gjson.Get(jsonData, "ticket.custom_fields.TextField_219254").String()
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return cloudId, resp.StatusCode
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return cloudId
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}
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//获取上周到上上周的工单
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@ -1,5 +1,7 @@
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package reply
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import "time"
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//定义回复结构体。
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type Reply struct {
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@ -13,9 +15,11 @@ type Excel struct {
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Reply //继承回复
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}
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var ExcelName = "weeklyReport" + time.Now().Format("2006-01-02") + ".xlsx"
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// 创建新的回复结构体对象。
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func NewExcelObj(ExcelName string) *Excel {
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func NewExcelObj() *Excel {
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return &Excel{
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ExcelName: ExcelName,
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ExcelPath: "",
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@ -81,29 +81,23 @@ func (e *Excel) SetReplyContent() *Excel {
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repliesContentSlice := tools.ReverseSlice(s)
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repliesContentSlice = tools.RemoveNewlineElements(repliesContentSlice)
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//跳过没有回复内容的工单。
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if len(repliesContentSlice) == 0 {
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return
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}
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repliesContentSlice = tools.AddNewlineToEachElement(repliesContentSlice)
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//工单id转换为cloudid
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L1:
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cloudId, httpCode := filter.Id2CloudId(v)
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if httpCode != http.StatusOK {
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time.Sleep(time.Second * 10)
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goto L1
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cloudId := filter.Id2CloudId(v)
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if cloudId == "" {
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contentMap[v] = repliesContentSlice
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log.Printf("goroutine%v:回复内容处理完成,工单id(非cloudid是%v\n)", j, v)
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log.Printf("goroutine%v:UdeskId为:%v,内容为:%v\n", j, v, contentMap[v])
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} else {
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if cloudId == "" {
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contentMap[v] = repliesContentSlice
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log.Printf("goroutine%v:回复内容处理完成,工单id(非cloudid是%v\n)", j, v)
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log.Printf("goroutine%v:UdeskId为:%v,内容为:%v\n", j, v, contentMap[v])
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} else {
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contentMap[cloudId] = repliesContentSlice
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log.Printf("goroutine%v:回复内容处理完成,工单id(cloudid是%v\n)", j, cloudId)
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log.Printf("goroutine%v:cloudId为:%v,内容为:%v\n", j, cloudId, contentMap[cloudId])
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}
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contentMap[cloudId] = repliesContentSlice
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log.Printf("goroutine%v:回复内容处理完成,工单id(cloudid是%v\n)", j, cloudId)
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log.Printf("goroutine%v:cloudId为:%v,内容为:%v\n", j, cloudId, contentMap[cloudId])
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}
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//跳过没有回复内容的工单。
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if len(repliesContentSlice) == 0 {
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return
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}
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log.Printf("goroutine%v结束\n", j)
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@ -128,7 +122,7 @@ func (e *Excel) CreateNewExcel() { // 示例的 map
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}
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// 在第一行,第一列写入标题
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err = f.SetCellValue("Sheet1", "A1", "工单id或UDeskid")
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err = f.SetCellValue("Sheet1", "A1", "工单id")
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if err != nil {
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log.Println("写入A1标题失败,错误是:", err)
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return
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@ -160,11 +154,11 @@ func (e *Excel) CreateNewExcel() { // 示例的 map
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f.SetActiveSheet(index)
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// 保存 Excel 文件
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if err := f.SaveAs(e.ExcelName); err != nil {
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if err := f.SaveAs(ExcelName); err != nil {
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log.Fatal(err)
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}
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wd, _ := os.Getwd()
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relPath := filepath.Join(wd, e.ExcelName)
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relPath := filepath.Join(wd, ExcelName)
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absPath, err := filepath.Abs(relPath)
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if err != nil {
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log.Printf("获取excel路径失败错误是:%v", err)
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