161 lines
4.1 KiB
Go
161 lines
4.1 KiB
Go
package reply
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import (
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"aiweek/file"
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"aiweek/tools"
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"aiweek/udesk/auth"
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"aiweek/udesk/filter"
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"fmt"
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"github.com/PuerkitoBio/goquery"
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"github.com/tidwall/gjson"
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"github.com/xuri/excelize/v2"
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"io"
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"log"
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"net/http"
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"os"
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"path/filepath"
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"strconv"
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"strings"
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)
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//设置真正的id-content键值对。
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func (r *Reply) SetReplyContent() (*Reply, error) {
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uDeskId := filter.GetWeeklyTicket()
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contentMap := make(map[string][]string)
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//计数器
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j := 1
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for _, v := range uDeskId {
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idUrl := fmt.Sprintf("https://servicecenter-alauda.udesk.cn/open_api_v1/tickets/%v/replies?", v)
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repliesUrl := auth.Geturlstring(idUrl)
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resp, err := http.Get(repliesUrl)
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if err != nil {
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// 处理错误
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log.Printf("获取工单过滤器下的回复信息失败，发送请求过程，错误是：%v\n", err)
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return nil, err
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}
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defer func(Body io.ReadCloser) {
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err := Body.Close()
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if err != nil {
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return
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}
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}(resp.Body)
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body, err := io.ReadAll(resp.Body)
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if err != nil {
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// 处理错误
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log.Printf("获取工单过滤器下的回复信息失败，读取返回体过程，错误是：%v\n", err)
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return nil, err
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}
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jsonData := string(body)
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//*查找回复内容和配图
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repliesContent := gjson.Get(jsonData, "replies").Array()
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var s = make([]string, 0)
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//排除关于客户的回复
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for _, v := range repliesContent {
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b := v.String()
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replyType := gjson.Get(b, "author.user_type").String()
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if replyType == "agent" {
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finalContent := gjson.Get(b, "content").String()
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doc, _ := goquery.NewDocumentFromReader(strings.NewReader(finalContent))
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doc.Find("p,img").Each(func(i int, selection *goquery.Selection) {
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imgSrc, exists := selection.Attr("src")
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if exists {
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s = append(s, imgSrc)
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s = append(s, "\n")
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}
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s = append(s, selection.Text())
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//排除掉宏的内容
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macros := excludeMacros()
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s = tools.ExcludeSlice(macros, s)
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s = tools.RemoveEmptyStrings(s)
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s = append(s, "\n")
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})
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}
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}
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repliesContentSlice := tools.ReverseSlice(s)
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repliesContentSlice = tools.RemoveNewlineElements(repliesContentSlice)
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repliesContentSlice = tools.AddNewlineToEachElement(repliesContentSlice)
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//跳过没有回复内容的工单。
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if len(repliesContentSlice) == 0 {
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continue
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}
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//工单id转换为cloudid
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cloudId := filter.Id2CloudId(v)
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log.Printf("正在处理map中的第%v个数据,键是%v\n", j, v)
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if cloudId == "" {
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contentMap[v] = repliesContentSlice
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} else {
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contentMap[cloudId] = repliesContentSlice
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}
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log.Printf("第%v个数据数据处理完成\n", j)
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j++
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}
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r.replyContent = contentMap
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return r, nil
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}
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func (e *Excel) CreateNewExcel(reply *Reply) { // 示例的 map
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// 创建一个新的 Excel 文件
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f := excelize.NewFile()
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// 设置工作表的名称
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index, err := f.NewSheet("Sheet1")
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if err != nil {
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log.Println("设置工作表名称失败，错误是：", err)
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return
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}
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// 在第一行，第一列写入标题
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err = f.SetCellValue("Sheet1", "A1", "工单id")
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if err != nil {
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log.Println("写入A1标题失败，错误是：", err)
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return
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}
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err = f.SetCellValue("Sheet1", "B1", "工单回复")
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if err != nil {
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log.Println("写入B1标题失败，错误是：", err)
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return
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}
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//遍历 map，将键和值写入 Excel 表格
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row := 2
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for key, value := range reply.replyContent {
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log.Println(row, key, value)
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err := f.SetCellValue("Sheet1", "A"+strconv.Itoa(row), key)
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if err != nil {
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log.Println("插入A行数据到excel实例中失败，错误是：", err)
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return
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}
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err = f.SetCellValue("Sheet1", "B"+strconv.Itoa(row), value)
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if err != nil {
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log.Println("插入B行数据到excel实例中失败，错误是：", err)
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return
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}
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row++
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}
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// 设置工作表为默认激活状态
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f.SetActiveSheet(index)
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// 保存 Excel 文件
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if err := f.SaveAs(ExcelName); err != nil {
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log.Fatal(err)
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}
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wd, _ := os.Getwd()
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relPath := filepath.Join(wd, ExcelName)
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absPath, _ := filepath.Abs(relPath)
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e.ExcelPath = absPath
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}
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func (e *Excel) SetAddress() {
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url := file.GetFileServerUrl()
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address := url + e.ExcelName
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e.ExcelAddress = address
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}
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